Refund policy for monthly and annual memberships, and one-time course purchases.
We want to be completely transparent about our refund policy so you can make informed decisions about your MedCircle investment.
Our refund policy
Monthly and Annual Memberships:
All membership payments are final and non-refundable
This policy allows us to continue creating high-quality content and maintaining our platform
You can cancel at any time to stop future charges
After cancellation, you retain full access until your billing cycle ends
No partial refunds for unused portions of your membership period
Individual Course Purchases:
All course purchases are final and non-refundable
Once purchased, you have lifetime access to the content
We recommend reviewing course descriptions carefully before purchasing
Preview materials are available to help you make informed decisions
Why this policy exists:
Ensures we can continue investing in expert content creation
Allows us to maintain fair pricing for all members
Supports our mission of accessible mental health education
Before you purchase:
Take advantage of any free trial periods
Review course descriptions and learning objectives
Contact support if you have questions about content
Consider starting with a monthly membership to test our platform
Having second thoughts? We're here to help you get the most value from your membership rather than seeking a refund.